Future Ready Homes
I’d like to buy one or many Smart Home Products, where do I start?
First, you’ll need to consider how involved you want to be with sourcing, installing, and commissioning the smart home products. If you feel comfortable taking an active role in setting up your home with smart home technology, there are several stores from which you can purchase products, such as Noel Lemming, Harvey Norman, JB HiFi, PB Tech, and many more. If you think you would prefer a simple, integrated solution, where multiple functions are controlled with a single button push, within a single app, we recommend talking with the experts at Smartlife.
Will Smart Home Products work without having strong Wi-Fi?
If you are considering incorporating smart home products into your new home, we would recommend that you consider installing a Wi-Fi mesh system to best support the function of the smart home products.
Is on-going technical support included if I need it?
Each of the companies that sell smart home products should provide some level of technical support for the products they sell; however, this may vary by supplier. If you’d like a solution that provides well rounded tech support, consider talking with Smartlife about their integrated smart solutions. Fletcher Living do not provide post purchase smart home tech support.
Are there on-going costs with a future ready home, or smart home?
Simply put, if you move in and live in your future ready home as it is now, there is no technology associated ongoing costs or subscriptions. If you determine that you’d like to introduce smart home products into your home, individual companies you buy from, or products may require an on-going cost or subscription. We recommend as part of your consideration that you look at the on-going costs that suppliers quote as you will be liable for these.
Can I see these products in action before buying?
We’re looking at implementing most of these products into our showhomes, in the meantime, you could go to the Smartlife Smart Home Experience Centre to see the products in action, or any retailer that suppliers smart home products.
Who do I contact if something goes wrong?
If there is an issue with items in the home that Fletcher Living provided at time of purchase, get in touch with the Fletcher Living Maintenance team. If there is an issue with smart home technology item that you purchased, you will need to get in touch with the retailer that you purchased that through, or with the product manufacturer directly. Unfortunately, Fletcher Living cannot help with products you acquired.
What would happen if there was a power outage?
In the uncommon event of a power outage your future ready home will still be secure, the alarm system and the digital door locks have back-up batteries that would last much longer than any power outages. Other items in the house that are really on power, such as lights will not work.
What would happen if there was a Wi-Fi outage?
If the event where there was a Wi-Fi outage, this would not impact on the secureness of your home, more likely it would just impact the connectedness to smart home device you may have installed.
Do I need to update the software of the smart home products?
With a Smartlife Solution your products will automatically update both software and security features.
How much does it all cost?
If you’re taking on an active role and sourcing your own smart products, prices can vary from store to store. Smartlife provides solutions that include affordable entry level options that are modular and can be expanded on as needs change.
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