Working with our Customers

Now that we are at Level 2, we’re looking forward to seeing our wonderful customers again. However, the health and safety of you, our staff and contractors remains our key priority and so, we have altered how we will be interacting with our customers.

Virtual Appointments:

As a result of COVID-19 we have all used technology to help us 'virtually' do what we would have normally done in person. The way we have been helping buyers discover their new dream homes has also changed. You now have more ways to view and research potential homes, from the comfort of your own home.Before you jump into your car to visit an open home, you can arrange a 'virtual appointment'. We have a range of videos and floorplans we can share with you while we gain an understanding of what's important to you in a home. Arrange a virtual appointment with one of our New Home Consultants to talk through your requirements today.


Arrange an appointment


Visiting a Showhome

At Level 2, our Showhomes and homes for sale will open by private appointment only. You can call us or book a video call to discuss your needs as mentioned above and to set the time and date for your visit at a time that works for you.

Here's what you can expect when visiting one of our Showhomes:

Answers to some frequently asked questions:

Our New Home Consultants are working hard to ensure you receive the personalised customer experience Fletcher Living is known for. We have outlined answers to some frequently asked questions below, on how we will continue to work with you at Alert Level 3.

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