FAQs

Working with our Customers

In line with the Prime Minister’s announcement on Sunday 28 February, we have closed all Auckland Showhomes and Sales Suites, the Canterbury Sale Suite remains open by appointment only, until further notice. The health and safety of you, our staff and contractors remain our key priority. All New Home Consultants are available to take your call or speak with you via online video call.

We’re keen to help you into your brand-new dream home and have a range of interactive walk-throughs, videos and floor plans available on our website.

Keen to find out more? Visit our Showhome page or contact a New Home Consultant today.

Virtual Appointments:

As a result of COVID-19, we have all used technology to help us 'virtually' do what we would have normally done in person. The way we have been helping buyers discover their new dream homes has also changed. You now have more ways to view and research potential homes, from the comfort of your own home. We have a range of videos and floorplans we can share with you while we gain an understanding of what's important to you in a home. Arrange a virtual appointment with one of our New Home Consultants today to talk through your requirements.

 

Book a virtual appointment

 

Visiting a Showhome

Our Auckland Showhomes and Sales Suite are currently closed, and our Canterbury Sales Suite is open by appointment only, in line with the Prime Ministers announcement on Sunday 28 Feb. In Auckland you can call us or book a video call to discuss your needs until we can safely re-open our homes for you to visit. In Canterbury, please call to make an appointment, if you would like to come in and talk with a New Home Consultant.

Answers to some frequently asked questions:

We have outlined answers to some frequently asked questions on how we will continue to work with our customers at various Alert Levels.

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