FAQs

Working with our Customers

The health and safety of you, our staff and contractors remain our key priority. All New Home Consultants are available to take your call or speak with you via online video call.

We’re keen to help you into your brand-new dream home and have a range of interactive walk-throughs, videos and floor plans available on our website.

Keen to find out more? Visit our Showhome page or contact a New Home Consultant today.

Virtual Appointments:

As a result of COVID-19, we have all used technology to help us 'virtually' do what we would have normally done in person. The way we have been helping buyers discover their new dream homes has also changed. You now have more ways to view and research potential homes, from the comfort of your own home. We have a range of videos and floorplans we can share with you while we gain an understanding of what's important to you in a home. Arrange a virtual appointment with one of our New Home Consultants today to talk through your requirements.

 

Book a virtual appointment

 

Visiting a Showhome

At alert levels 2 Our Showhomes and Sales Suite across all locations are open to view by appointment only. Please call us to arrange an in-person appointment.

Answers to some frequently asked questions:

We have outlined answers to some frequently asked questions on how we will continue to work with our customers at various Alert Levels.

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